Welcome to Extended Hands
Welcome to Extended Hands, a Community based women outreach team propelled by love, to support and serve women and girls.
We desire to reach out, extend a hand of practical support, and friendship to women, by creating an environment of socialising, empowerment, skills development and fun activities.
Some of our routine activities include tea meetings, social events, prison, home and hospital visits.
The care and support services Extended Hands offers are provided by volunteers. The work of these compassionate and committed volunteers has been very commendable and invaluable to the organisation and its service users.
We are glad you are considering joining our team. Serving, supporting, and helping others is challenging, but also very exciting and rewarding. We hope you will be enriched and fulfilled as you join us for a great and rewarding experience of a lifetime.
Our definition of a volunteer
A volunteer is someone who commits time and energy for the benefit of others, giving freely and without financial gain. We believe volunteers offer a different perspective to our work and bring with them diversity of experience, cultural background, knowledge and skills.
All prospective volunteers will have an initial meeting with a co-ordinator to find out what they would like to do, their skills, availability, and how best their potential might be useful to the organisation. Two references will be requested.
Induction and training
All volunteers will receive an induction into Extended Hands, and their own area of work. Training will be provided when necessary. All volunteers will have a named person as their main point of contact. They will be provided with regular supervision to feedback on progress, discuss future development and air any problems.
Health and Safety
Volunteers are covered by, and expected to work within Extended Hands Health and Safety Policies, a copy of which is in the Volunteers’ Handbook.
Extended Hands operates an equal opportunities policy in respect of both staff and volunteers. A copy is in the Volunteers’ Handbook. Volunteers will be expected to have an understanding of, and commitment to our equal opportunities policy.
Child Protection Policy
Extended Hands operates a child protection policy in respect of both staff and volunteers. A copy is in the Volunteers’ Handbook, and training will be given to volunteers when required. All volunteers who have access to children and young people will be required to be DBS checked.
During your time volunteering with us, you will come across some information which is confidential. Because of this we require that you agree to read, sign and comply with our confidentiality policy, and treat all personal information with respect.
Volunteers are an important and valued part of Extended Hands. We look forward to working with you as part of our team. We wish to assure you, of our appreciation of your volunteering with us and will do the best we can to make your volunteer experience with us enjoyable and rewarding.
You can expect from Extended Hands
Induction and training
To provide a thorough induction on the work of Extended Hands, its Trustees and volunteers, your volunteering role and the induction and/or training you need to meet the responsibilities of this role. The Volunteer Handbook provides full details of the organisation.
Supervision, support and flexibility
To explain the standards we expect for our services and to encourage and support you to achieve and maintain them.
To provide a named person who will meet with you regularly to discuss your volunteering role and any successes and problems.
To do our best to help you develop your volunteer role with us.
To try to resolve fairly any problems, complaints and difficulties you may have while you volunteer with us.
Working together as a team requires a respectful two way relationship
All travel and approved out-of-pocket expenses will be reimbursed.
We expect you:
To help Extended Hands fulfil its services.
To perform your volunteering role to the best of your ability.
To maintain the confidential information of the organisation and its service users.
To meet the time commitments and standards which have been mutually agreed to, and to give reasonable notice, so other arrangements can be made.
Act as an Ambassador for Extended Hands, positively talking about the work of the organisation in the community.
Be open to any training opportunities Extended Hands would offer in the area of your work.
Adhere to Extended Hands policies, procedures and guidance.
To provide referees as agreed who may be contacted, and to agree to a DBS check being carried out.
The agreement is binding in honour only, is not intended to be a legally binding contract between us, and may be cancelled at any time at the discretion of either party. Neither of us intend, any employment relationship to be created either now or at any time in the future.
I have read and fully understand the expectations of an EH volunteer given in this handbook. By signing it, I accept the conditions and agree to comply with the above policies and conditions.
Your volunteer co-ordinator is______________________________
Emergency contact details for ____________________________________________________________
In case of an emergency who would you like us to contact.
Relationship to you
Thank you for your interest in Extended Hands, and the opportunities we have for you to be involved in the work we do with women and girls. We hope we have a wide enough range of volunteering opportunities available, to be able to offer something appropriate for your skills and passions, and that you will find taking up this challenge as rewarding as we do. To enable us to find a suitable opportunity for you, please fill in the attached application form in as much detail as possible, and return it to us here at Extended Hands. If you would like any assistance filling in this form, please don’t hesitate to get in touch, and we can happily spend some time with you filling it in. With all thanks from all the Extended Hands team.